Reference

Terms and Conditions on kingexch9

These terms set out the rules that govern every account on kingexch9.

Account EligibilityDeposit & Withdrawal RulesFair Use PolicyAccount SecurityGoverning Jurisdiction
kingexch9 Terms and Conditions on kingexch9
REACH OUR POLICY TEAM

Contact Us About These Terms

If any clause in these terms is unclear, or you need to raise a concern about how a rule has been applied to your account, our support team is available around the clock. You can reach us by live chat directly on kingexch9.vip, by email at [email protected], or through the in-app help widget on the mobile site.

Team online

Live Chat

Open the chat window on kingexch9.vip at any time. Our agents can clarify specific clauses, walk through account restrictions, and escalate policy disputes to the compliance desk on your behalf.

Email Support

Write to [email protected] with your account ID and a description of the terms-related issue. We aim to respond within 24 hours and log every query for audit purposes.

In-App Help

Tap the help icon inside the kingexch9.vip mobile site to submit a terms query directly from your session. Replies arrive as in-app notifications and are stored in your message history.

HOW WE HANDLE YOUR DATA

Account Security, Data and Your Rights

We hold account data only for as long as your account is active or as required by applicable law.

Data Retention

We retain your account data for the duration your account remains active plus any period required by the laws of…

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used.

Account Security

Two-factor authentication is available on every account. We strongly recommend enabling it via the security settings page.

Data Access Requests

Email [email protected] with the subject line 'Data Access Request' and your registered account ID.

Account Closure

You may close your account at any time by submitting a written request through live chat or email.

Policy Updates

When these terms change materially, we notify you via email and an in-app banner before the new version takes effect.

Common Questions About These Terms

Below are the questions we hear most often about our terms and conditions. If your question is not covered here, reach out via live chat or email and we will respond with the relevant clause.

No. You accept these terms once when you open your account. You are only asked to re-accept when we make a material update, at which point a prompt appears at your next login before you can access the lobby.

Yes. We may revise these terms at any time. We post the updated version on this page, change the effective date, and notify you by email. Continuing to use your account after that date counts as acceptance of the new version.

Where any clause is inconsistent with applicable Indian law, that clause is read down or severed to the extent necessary. The rest of the terms continue in full force. Access and eligibility are always subject to what local law permits.

Contact our support team by email with your account ID, the date of the decision, and the specific clause you believe was misapplied. The compliance desk reviews disputes within five business days and responds in writing.

Yes. Deposits via UPI and PhonePe are subject to per-transaction limits set by your bank and by our payments policy. Funds must come from an account registered in your name to pass our verification checks.

Depending on the nature of the breach, we may suspend your account pending investigation, restrict withdrawals until the matter is resolved, or permanently close your account. We notify you by email when any such action is taken.

We keep your data for the period required by applicable law in your jurisdiction after closure, then permanently delete it. You can request confirmation of deletion by emailing [email protected] with your closed account ID.